Managing costs, compliance, and contractor workflows becomes increasingly complex as operations scale. Small inefficiencies can quickly turn into manual work, delayed approvals, and reduced visibility across your estate.
In Product Release 3.58, we’ve focused on helping teams automate key processes, improve visibility, and reduce administrative effort. From automated cost approvals and contractor rate management to enhanced compliance tracking and communication improvements, these updates are designed to help you work more efficiently and stay in control.
Here’s what’s new...
Managing high volumes of costs can create unnecessary approval bottlenecks, particularly when working with consolidated invoices.
We've introduced automated cost approval for consolidated invoicing, allowing costs to be approved automatically when they meet predefined criteria.
This reduces the need for manual intervention while ensuring established approval rules continue to be followed.
Why this matters: Teams can spend less time processing routine approvals and focus their attention on exceptions that require review.
Result: Faster invoice processing and reduced administrative workload.
We've improved how contractor rates are managed, giving users greater visibility and control over pricing structures.
These enhancements make it easier to review, maintain, and apply contractor rates across sites and services, helping ensure pricing remains accurate and up to date.
Why this matters: Managing contractor pricing effectively is essential for maintaining cost control and avoiding discrepancies.
Result: Improved pricing consistency and greater confidence in contractor costs.
We've made it easier to share attachments with contractors throughout the lifecycle of a work order.
Relevant files can now be shared more effectively, ensuring contractors have access to the information they need when they need it.
Why this matters: Better access to documentation reduces delays, improves communication, and helps contractors complete work more efficiently
Result: Smoother collaboration and fewer information-related bottlenecks.
Staying on top of compliance activities often requires visibility into what needs attention and when.
We've introduced a new status indicator within the Compliance Calendar, providing a clearer view of compliance-related activity and helping users identify items that require action.
Why this matters: Improved visibility helps teams proactively manage compliance obligations and reduce the risk of missed activities.
Result: Better oversight and more effective compliance management.
Finding answers quickly is essential when working within the platform.
We've added faster access to the Knowledge Base, making it easier for users to find support articles, guidance, and documentation when they need it.
Why this matters: Users can resolve questions more quickly without interrupting their workflows.
Result: Faster access to information and reduced reliance on support requests.
We've improved visibility of parts orders to help users better understand the status and progress of ordered parts.
These enhancements provide clearer insight into parts-related activity, making it easier to track orders and manage expectations throughout the workflow.
Why this matters: Better visibility helps teams coordinate work more effectively and avoid delays caused by missing or unavailable parts.
Result: Improved planning and greater confidence in parts management.
Managing remedial work can become difficult when trying to distinguish it from other work order types.
A new filter has been added to make it easier to identify and manage work orders associated with remedial actions.
Why this matters: Teams can quickly locate and review remedial work without manually searching through broader work order lists.
Result: Faster access to relevant information and more efficient workflow management.
We've improved the work order abandonment process to provide clearer communication when work cannot proceed.
When abandoning a work order, any associated declined quotes will now include the abandonment reason, ensuring contractors receive this information at the same time as the declined quote notification.
This removes the need for separate follow-ups and helps all parties understand why the work order has been abandoned.
Why this matters: Providing the abandonment reason alongside declined quotes reduces confusion and improves communication between clients and contractors.
Result: Faster resolution of abandoned work orders and greater transparency throughout the process.
Tracking quote validity is essential for keeping procurement and approval workflows moving.
We've improved quote expiry statuses, making it easier to understand the current state of a quote and identify when action may be required.
Why this matters: Better visibility helps prevent delays caused by expired or overlooked quotes.
Result: Improved quote management and more efficient decision-making.
This release focuses on reducing manual effort, improving visibility, and helping teams stay in control of key operational processes. Whether it's automating cost approvals, improving compliance oversight, or streamlining contractor workflows, these updates are designed to help you work more efficiently at scale.
As always, we value your feedback. If there’s something you’d like to see in a future release, get in touch at: product@expansive.co.uk
Stay tuned for more updates soon.