As operations scale across sites, contractors, and regions, even small inefficiencies in billing, workflows, and user experience can quickly add up.
In Product Release 3.57, we’ve focused on making the platform more adaptable and easier to use at scale, with improvements to invoicing flexibility, localisation, engineer workflows, and cost management.
Here’s what’s new...
Managing invoice cycles across different clients, contracts, and financial structures can be restrictive if the system doesn’t align with how your business actually operates.
In this release, we’ve enhanced consolidated cycling invoicing to give you more control and flexibility.
You can now choose from a wider range of invoicing cycles, including:
Users with the appropriate permissions can manage these cycles directly within a dedicated area in Settings.
Why this matters: Billing cycles can now align more closely with your financial processes, rather than forcing workarounds.
Result: Greater control over invoicing and smoother alignment with internal and client billing requirements.
As teams operate across different regions, consistency in language and localisation becomes critical for usability and adoption.
This release introduces several improvements to translations and localisation across the platform.
Static translations have been implemented to improve consistency across the platform.
Admin users can now configure translations for key custom fields, including:
Translations can be populated using AI or imported/exported in bulk.
Users can now:
This ensures a more personalised and regionally appropriate experience.
Why this matters: A more localised platform improves usability for global teams and reduces friction in day-to-day workflows.
Result: A more consistent, accessible experience across regions and user groups.
We’ve introduced several updates to improve control, usability, and consistency within the engineer app.
A new feature flag allows you to require contractor sign-off before a work order can be closed.
When enabled:
Check-in and check-out feature flags have been consolidated into a single Settings area, allowing users to select preferred configurations more easily.
The app now supports locale-aware formatting, meaning:
Why this matters: These updates improve accountability, simplify configuration, and create a more intuitive experience for engineers on site.
Result: Better control over work completion and a more consistent mobile experience.
Managing parts within cost lines can be time-consuming, especially when information needs to be entered manually or repeatedly.
We’ve improved the parts area to make costing faster and more consistent.
You can now:
When selecting a part, the system will automatically populate:
Users still have the flexibility to add custom parts where needed.
Why this matters: Reduces manual data entry while maintaining flexibility for real-world scenarios.
Result: Faster cost entry and more consistent, accurate data across jobs.
We’ve also introduced a number of enhancements across the platform to improve usability and reduce administrative effort.
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A new permission allows internal operatives to upload files to work orders without requiring full work order management access.
Why this matters: Teams can collaborate more easily without overextending permissions.
Result: Greater flexibility while maintaining control over access levels.
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The service requests index now includes enhanced filtering, allowing users to distinguish between:
Why this matters: Makes it easier to navigate and manage different types of work.
Result: Faster access to the information you need.
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We’ve improved performance for both imports and exports and introduced:
Why this matters: Greater visibility and reliability when managing large data sets.
Result: More confidence when importing, exporting, and auditing data.
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We’ve introduced several enhancements to make quote requests more controlled and easier to manage.
Why this matters: Reduces manual steps and improves control when progressing remedial work into actionable quotes.
Result: Faster workflows and fewer steps from issue identification to resolution.
As always, we value your feedback. If there’s something you’d like to see in a future release, get in touch at: product@expansive.co.uk
Stay tuned for more updates soon.