Head of Premises & FM @ The Co-operative Bank
Head of Premises & FM @ The Co-operative Bank
Facilities Management you can bank on
FMs in the retail banking sector need to deliver secure environments that support faster and more efficient customer service. But managing multiple sites and ensuring availability of vital equipment demands real-time digital oversight.
Keeping retail banking spaces safe and productive is a constant challenge. With many busy sites to manage and critical assets to maintain, FMs need complete digital oversight to manage customer demand and control compliance risks:
Customised workflows across FM team, sites, internal maintenance and external contractors that saves time
Get an instant snapshot of your compliance status
Track spend by site, area, category & contactor across given time period & compare vs budget
See your assets full service history at the click of a button and help identity recurring problems
Improve your digital oversight and optimise performance with a ‘mobile first’ approach to engineer and asset management. Real time reporting that works on every device.
A mobile activity stream lets you see the full history of each work request in one place. Photos and videos added on work order creation can show the engineer exactly what’s going wrong. Mobile first communication improves your response time and first-time fix rate.
Work order demand reports show you the bigger picture by identifying emerging trends in FM that may be affecting revenue or business. See the volume of work requests coming in over time. Monitor spend by category, contractor or site. Act fast to prevent further escalation.
Scan a mobile QR code for a full service history. Identify recurring problems, update records and manage asset lifespan more effectively.