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CAFM Software for Hospitality

Hospitality facilities management software that keeps every venue running

Manage reactive repairs, planned maintenance, assets, contractors and costs across every hospitality venue in one central CAFM platform.

Give on-site teams a simple way to report problems. Give your central facilities team a live view of what is urgent, what is in progress and what still needs attention.

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HOSPITALITY FACILITIES MANAGEMENT SOFTWARE

One view across every hospitality venue


When venues operate long hours and customer expectations are high, facilities problems need to be reported, understood and resolved quickly. Local teams need an easy way to act. Central teams need consistent processes and reliable visibility across the estate. expansive gives you both.

For on-site teams

Report issues from any device, add photos or videos and follow progress without chasing the facilities team.

For regional teams

Review work by venue, contractor, category, priority or status and identify recurring problems across your region.

For central facilities teams

Monitor maintenance, assets, contractor performance and spend across the whole estate from one place.

Hospitality facilities management software helps hotels, restaurants, bars, pubs and other venues.

What is hospitality facilities management software?

Hospitality facilities management software helps manage building maintenance, assets, planned work, contractors and costs across one or multiple locations.

expansive gives on-site teams a simple way to report faults while giving facilities, operations and finance teams a central view of what is happening across the estate.

HOSPITALITY FACILITIES SOFTWARE

Keep venues ready for guests

Track faults and maintenance affecting kitchens, bedrooms, bars, dining areas and other customer-facing spaces.

Manage every site consistently

Give each venue a simple process while retaining central oversight, reporting and control.

Protect time and margin

Reduce chasing, compare costs and use asset and contractor data to make better maintenance decisions.

When every venue is busy, small maintenance gaps quickly become customer problems

A refrigeration fault can put stock and service at risk. A broken toilet or damaged fixture can affect the guest experience immediately. A missed PPM visit can create a much larger operational problem later.

Meanwhile, venue teams are serving guests and running shifts. Reporting a fault should not depend on knowing who to call, which inbox to use or where the latest spreadsheet lives.

Issues reported everywhere

Calls, emails, and messages make it hard to see what is urgent or overdue

Disruption during service

Faults affecting kitchens, rooms and customer areas need a quick response with minimal interruption.

Contractor blind spots

Attendance, quotes, updates and completion evidence are difficult to track consistently across venues.

Spend without context

Invoices arrive, but the work, asset history and reason behind repeated costs are often harder to see.

Limited estate visibility

Regional and central teams struggle to compare maintenance demand, service levels and spend across locations.

From first report to a complete maintenance history

Everyone sees the same job, priority, owner, history and outcome.

expansive 1

Report

Photo, video and details captured from the venue.

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Prioritise

Urgency, operational impact and SLA made clear.

expansive 3

Assign

Route the work to the right internal team or contractor.

expansive 4

Attend

Arrival, time on site, notes and progress recorded.
expansive 5

Evidence

Photos, documents, costs and sign-off stored with the job.

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Learn

Repeat faults, asset trends and performance become visible.

expansive were the only supplier we met who had the capabilities to help us scale fast and expand at our required pace. The interface was slick, intuitive and exactly what we needed to organise our work orders, control our costs, and meet our compliance goals.

Shakeel Jivraj
Head of Operations for Queensway Coffee Houses
99%
Contractor uptake
10%
Increase in SLA compliance
3
Operational languages

Reactive Maintenance

Make maintenance reporting simple for every venue. Log, triage and track faults from report to resolution.

Planned Maintenance

Create recurring maintenance schedules, assign work and monitor completion across every venue.

Asset Management

Build a reliable asset history. Keep documents and costs against every asset.

Contractor Management

Know who is attending your venues. Control assignments, attendance, SLAs and performance.

Cost Control

Connect quote purchase orders and invoices to the work and control maintenance costs across the group.

expansive Insights

Turn maintenance records into useful reporting, build reports and dashboards around the measures that matter to your organisation.

Compliance evidence

Create a clear, time-stamped record of action and documents.

expansive Al

Use AI where it saves time. Summarise work, analyse quotes and find information faster.

A Clear Route From Discovery To Adoption

We configure the platform around your estate workflows and people, and stay involved after launch, all in four simple steps.

1. Discover

Homes, teams, data, risks and goals

2. Configure

Workflows, SLAs, assets, and reporting

3. Launch

Migration, training, testing and go-live

4. Optimise

Early life support and ongoing success

Frequently Asked Questions

Hospitality CAFM, Explained Clearly

 

Get started easily

Learn how to demonstrate ROI, connect FM improvements to wider business goals, and present a compelling proposal that gets
C-suite buy-in.

Hospitality CAFM Solutions That Fit Real Operations: Computer-Aided Facility Management (CAFM) software is transforming how hotels and restaurants operate.

From reactive maintenance and PPMs to compliance, contractors and spend, get a tailored look at the platform built around the demands of multi-site hospitality.