Flows like a dream

Work Order Management


Are you drowning in administration and feel like you’re operating a call centre? With Expansive FM you’ll benefit from less phone calls, emails and general administration due to the complete visibility of your work orders to all stakeholders. The system will handle all the communication for you and notify people at the right time.

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No more chasing

Reduce your time to fix with effective workflow management


We’ve all heard the expression of “garbage in, garbage out” and it’s absolutely true. Mitigating errors can save you money on your budget and improve the reputation of your FM team, not to mention providing a first class user experience. Our CAFM software will guide the user to select the correct location, buildings and priority.

Request cost proposals
Request cost proposals

Requests quotes or cost estimates from multiple contractors simultaneously in seconds

Full Audit Trail
Full Audit Trail

All activity is recorded within the Work Order audit trail including comments, system updates etc

Track SLA & service time
Track SLA & service time

Ensure service levels are being met and compare your invoices to the service time logged in the software

CAFM Push Notifications
Push notifications

Keep all your contractors, engineers, sites and FM teams instantly updated with push notifications

Real-Time Audit Trail

FM Communications Made Easy


Conversation between the FM Team, Helpdesk, Sites, Contractors and Engineers should be encouraged and made simple. It helps drive down inbound contacts into the call centre and keeps everybody informed. The software utilises familiar chat like features and also highlights status changes, work logs and attachments.

 

SLA Management

Keeping a close eye on performance


The uptime of your assets and the reputation of your brand is paramount. This can be upheld with transparent Service Level Agreements for all parties to see, analyse and report on. Hitting SLA’s are a great incentive to ensure all stakeholders remain happy and contractors are performance managed well by leveraging the data in the software. Not only is it important for the quality of the work to be great, but the service levels also.

 

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See What Else Expansive FM Can Do


Looking to provide an easy work request process? Our simple web-based work request software is self intuitive, encourages participation and designed to ensure inbound requests are informative.

Turn reactive into pro-active with our powerful PPM module which automates processes, communications and logs all your activity for auditing purposes.

Our mobile first CAFM application allows Contractors & Engineers to easily interact via the Contractor & Engineer Portal providing you with real-time and full transparency across your entire estate.

Our Dashboards turn your FM data into informative, easy to share and useful analytical insights. Whether it’s SLA Performance Reports, Asset Lifecycle, Spend vs Budget or Time Tracking – we have it… Read More »

Manage documents, photos, users, tenants, access times and any custom data using our simple Property Management module.

With Expansive FM, Contractors & Engineers can now submit their cost proposals and invoices with ease allowing FM Managers to regain control with real-time reporting and analysis

Are you drowning in administration and feel like you’re operating a call centre? With Expansive FM you’ll benefit from less phone calls, emails and general administration due to the complete visibility of… Read More »

SOME OF OUR CLIENTS

You'll be in Good Company


SpaMedica
The co-operative bank
M and Co.
Yankee Candle
Fanatics
Regatta Outdoors

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