What training is required for staff to effectively use a CAFM system?

Let’s keep this simple: if you can use your phone, you can use a CAFM system.

Well, a good one anyway.

Because the truth is, training shouldn’t be a blocker. You shouldn’t need a computer science degree (or a week-long course) just to log a fault or pull a compliance report.

Designed for FM teams, not software engineers

The best CAFM platforms are built with real users in mind. That means:

• Clear navigation
• Mobile-first design
• Smart defaults and suggestions
• Simple menus, not endless dropdowns
• Workflows that match how FM teams actually operate
  
  So whether you’re on-site, on the move, or juggling five tasks at once, you can get in, get what you need, and get on with your day.

So what training is involved?

Usually, it’s:

✅ A quick onboarding session (think 30–60 minutes)
✅ A bit of hands-on practice to get familiar
✅ Optional deep-dives for advanced features or reporting
✅ Access to a help centre, guides, or video walkthroughs
✅ And if you’re with us, real human support when you need it

Most teams are confident using the platform by the end of day one. And anything more complex? We’ll walk you through it, step by step.

What about onboarding new staff?

Easy. Once your system’s in place, new joiners can get up to speed quickly,without needing to shadow someone for days or click through clunky tutorials.

Everything’s designed to be intuitive, so the learning curve stays short and your team stays focused.

Minimal training, maximum confidence

If a CAFM system needs weeks of training just to operate, it’s not fit for purpose. You need tools that work with your team, not against them.

The goal isn’t just to roll out software, it’s to get your whole team using it confidently, consistently, and without the usual tech resistance.

TL;DR?

• Good CAFM platforms don’t require heavy training

• Most users are up and running after one short session

• Everything should be intuitive, mobile-friendly, and FM-ready

• Support should be there when you need it, not buried in a manual

Want to see how fast your team could get going?Book a demo!