Expansive is delighted to announce our partnership with David Lloyd Clubs, a leading operator in the health, fitness, and leisure sector. With 134 clubs across the UK and Europe, this collaboration marks an exciting new chapter in innovative facilities management for the brand.
David Lloyd Clubs wanted to enhance their operational consistency and streamline their processes across their international estate:
With 134 clubs to manage across 8 countries, we needed a solution that could give us complete oversight of our FM team’s operational efficiency and financial performance. Expansive has delivered a multilingual, mobile-friendly, and compliance-driven platform that brings clarity and control to our operations.
Chris Statt, Head of Facilities Management at David Lloyd Clubs.
This partnership underscores a shared vision to transform facilities management, aligning with the modern demands of a global organisation. Expansive is proud to support this mission with our tailored solutions, ensuring David Lloyd Clubs’ operations remain agile, connected and ahead of the curve.
Why David Lloyd Clubs chose Expansive
Following a rigorous selection process, Expansive emerged as the clear choice, thanks to its ability to:
- Simplify compliance: Real-time dashboards ensure visibility over performance and contractor activities.
- Seamlessly integrate systems: Full integration with D365 finance software enables effective cost tracking.
- Enhance user experience: A mobile-first platform allows teams to work efficiently across territories.
Chris highlighted these advantages:
Expansive’s user-friendly interface and advanced features stood out. This system aligns perfectly with our needs and will support our future growth.
A strategic rollout already delivering results
The rollout began with a successful launch in the Netherlands in November. Feedback from club teams has been overwhelmingly positive, with teams quickly adopting the system thanks to its intuitive design. Chris said:
We anticipated some initial disruptions, but the implementation has been smoother than expected, and teams are already benefiting from better operational and financial visibility.
Putting members first with smarter facilities management
David Lloyd Clubs is renowned for its dedication to member experience, which remains the driving force behind this partnership. Expansive’s technology empowers the clubs to respond faster to maintenance issues, improving contractor performance and ensuring seamless operations.
Joshua Greibach, CEO of Expansive, underscored the impact of the collaboration:
By equipping David Lloyd Clubs with actionable data and streamlined processes, we’re not just managing facilities; we’re enhancing the experience for every member who walks through their doors.
Building a future-ready FM solution
As David Lloyd Clubs continues its phased rollout across all 134 locations, including the UK, Ireland, and mainland Europe, Expansive remains committed to delivering ongoing support and innovation.
Chris is excited about the future:
Expansive isn’t just a solution for today—it’s a platform that positions us for tomorrow’s challenges. Their personalised approach and adaptability make them a true partner in our success.
With completion set for mid-2025, this partnership demonstrates the power of collaboration in driving operational excellence and exceptional customer experiences.