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The pros & cons of single service, bundled and total facility management
The challenge of managing multiple contractors and the lure of economies of scale are driving many to consolid...
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News, views and resources to help you navigate the world of facilities management and CAFM systems.
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Revolutionising spare parts management: The role of FM software
Efficient parts ordering is crucial in facilities management, where the timely availability of spare parts can...
3 min read
ChatGPT and the future of AI in customer service
You might have noticed Chatbot technology is having a moment! A new breed of AI, with its poster boy ChatGPT, ...
4 min read
Where are you on the FM compliance curve?
Is FM regulation a constant, ticking time-bomb in your business? Here’s how a CAFM can save you from the worry...
3 min read
How to nail facilities management data analytics
It's a fact that data is still not driving key FM decisions. Currently, businesses analyse less than half of t...
4 min read
How Covid saved the QR code; and what it means for Facilities Management
Covid-19 drove fresh awareness and consumer take-up of QR technology in the UK, Europe and the US. And it’s a ...
3 min read
Getting better: 5 tips for mobilising a CAFM in the healthcare sector
Meeting tightening standards and regulations is critical for health care FM. But ensuring facilities and equip...
3 min read
Facilities management data: who will win the ultimate power struggle?
Who owns and controls your FM data? You or your contractors? Over the years TFM contracts and superscale suppl...
4 min read
Improving supplier management in the FM industry
FM needs data to improve supplier management, but you can’t get the data you need without improving your suppl...