Improving your first-time fix rate: a guide to the ultimate KPI
When more of your engineers resolve more issues, first time, call out costs are reduced and business downtime ...
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Asset tagging: Pros and cons of QR codes, NFC, RFID and GPS tags
Asset tagging is the process of applying labels or tags to your company’s equipment and furniture, allowing fo...
4 min read
8 tips to build a flawless fixed asset management system
Fixed assets are among your biggest business investments and your biggest potential liabilities. Whether it’s ...
4 min read
The 4 stages of asset lifecycle management - what you need to know
There are four stages to the classic asset lifecycle: planning, acquisition, maintenance and disposal. But wha...
4 min read
What is a strategic asset management plan - and how is it implemented?
What’s a SAMP (strategic asset management plan)? Do you really need one? And what’s required to make its aims ...
4 min read
Chaos theory: why you need to dump those asset management spreadsheets
Excel is often used as a low-cost solution for an asset register and there are plenty of templates out there t...
4 min read
What is an asset register & what's the best way to build one?
According to PwC mismanaged assets are costing business around the world $17 billion a year in losses, unneces...
4 min read
7 ways a CAFM solution can improve asset lifecycle management
Effective asset lifecycle management cuts maintenance costs, avoids business downtime and is vital to plan for...
4 min read
Why your first time fixes are not improving
A low rate of first time fixes impacts customer satisfaction, profitability and productivity. And it’s usually...