Why your first time fixes are not improving
A low rate of first time fixes impacts customer satisfaction, profitability and productivity. And it’s usually...
News, views and resources to help you navigate the world of facilities management and CAFM systems.
A low rate of first time fixes impacts customer satisfaction, profitability and productivity. And it’s usually...
Facilities Managers may have emerged as the heroes of a locked-down economy, but that doesn’t mean their maint...
Facilities Managers have been ignored as a strategic resource for too long. But that's changing. How can we su...
It’s a fact that many FM managers are still using spreadsheets to organise their teams and operations. Even as...
So, you’ve finally got the budget and backing to procure your chosen CAFM system. Now comes the really hard bi...
There might be talk of the death of CAFM in the industry right now. But who wants it dead and why? Contractors...
So, you’ve paid out for your brand new CAFM or CMMS with all its shiny maintenance management tools. But as in...
The strategic and commercial contribution that Facilities Managers can make to a business has gone unrecognise...
Companies and facility managers risk significant legal, financial and reputational damage when they lose visib...