ChatGPT and the future of AI in customer service
You might have noticed Chatbot technology is having a moment! A new breed of AI, with its poster boy ChatGPT, ...
News, views and resources to help you navigate the world of facilities management and CAFM systems.
You might have noticed Chatbot technology is having a moment! A new breed of AI, with its poster boy ChatGPT, ...
Managing hard and soft FM services requires different skill sets and often the use of specialist companies and...
Is FM regulation a constant, ticking time-bomb in your business? Here’s how a CAFM can save you from the worry...
What can we expect from 2023 in the FM tech sector? Here’s our view of the challenges and opportunities ahead.
If businesses are going to find more success in a hypercompetitive world, they need their facilities to suppor...
Expansive Solutions has gained ISO 27001:2013. If you don’t already know, here’s what it means for Expansive F...
It's a fact that data is still not driving key FM decisions. Currently, businesses analyse less than half of t...
To sustain their place in a fast-changing marketplace, FI Real Estate Management (FIREM) and its group of comp...
Without great Facilities Management, hospitality brands can’t grow their footprint; but growth can often stret...