Why your first time fixes are not improving
A low rate of first time fixes impacts customer satisfaction, profitability and productivity. And it’s usually...
Resources.
News, views and resources to help you navigate the world of facilities management and CAFM systems.
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TFM or a total mess? How many contractors is too many?
Total Facilities Management (TFM) can solve the problem of sprawling contractor admin by consolidating all you...
4 min read
Are you a coiled spring? Maximise maintenance budgets with FM software
Facilities Managers may have emerged as the heroes of a locked-down economy, but that doesn’t mean their maint...
4 min read
CAFM software pricing; what do you get for your money?
How do CAFM software vendors structure their pricing? And what can you expect for your money?
4 min read
Three killer reports that every facilities manager needs
Facilities Managers have been ignored as a strategic resource for too long. But that's changing. How can we su...
4 min read
Winning budget for FM software: 7 things the C-Suite needs to hear
You may have researched and decided what CAFM solution is right for your team, you may be confident in the par...
5 min read
Moving from Excel to CAFM? What’s holding you back?
It’s a fact that many FM managers are still using spreadsheets to organise their teams and operations. Even as...
5 min read
3 vital steps to implement a CAFM system
So, you’ve finally got the budget and backing to procure your chosen CAFM system. Now comes the really hard bi...
5 min read
Who says CAFM must die?
There might be talk of the death of CAFM in the industry right now. But who wants it dead and why? Contractors...